Frequently Asked Questions
AshtikTrinkets.com does not provide any third party with any individually identifiable information other than that which is necessary to complete your order. Specifically, AshtikTrinkets.com gives your name, shipping address, phone number, and order information to our shipping carrier.
AshtikTrinkets.com also supplies your name, billing address, and credit card information to the credit card processor who bills your account. AshtikTrinkets.com has strict guidelines requiring all third parties to keep any shared personal information confidential.
Your privacy is very important to us. AshtikTrinkets.com is fully committed to protecting your right to privacy within our community. The release of any members' personal information for reasons other than those specifically connected with AshtikTrinkets.com is prohibited. We do not voluntarily allow your e-mail address or any other personal information to be displayed anywhere on our website, except in the My Personal Info which is only accessible to you with your password.
AshtikTrinkets.com does not sell, rent or otherwise release registered user information to third parties and this information is not used for marketing purposes.
Log in your account.
Click on change your password.
Enter the box your desired new password and click Continue & new password will be saved.
After logging in your account click on modify your address book entries.
To edit the existing address provided by you, simply click on the button and fill the form.
Click on continue and the changes you made will be saved successfully.
You want to enter an entirely new address, click on the new address.
Fill up the form and click on continue to save the new address.
Enter your details and log in your account.
Go to Edit My Account information.
Fill up the form and press & continue.
All your changes made to the account will be saved.
To cancel the purchase of an item from ashtiktrinkets.com, please follow the below given easy steps.
Scroll down the page, and you will see the option Return under Customer service.
Click on Return and a page with a form will open.
Fill up the form and click on continue.
You will not.
You need to be an expert and use specialized equipment to make sure a gem is real. If the gem is accompanied by a certificate, you will know it is real and if it is treated artificially or not.
On a brilliant full-cut stone, there are 58 facets; 32 facets plus the table above the girdle and 24 facets plus the cutlet below the girdle. Some stones with only 18 facets are referred to as "single cuts".
Buying with a certificate from a recognized authority such as the..
Hallmark (BIS Hallmark)
Diamond and Gemstone
means that your gem and jewelry has the credentials to be recognized worldwide as a valuable item. Resale values of gems drop drastically when unaccompanied by a certificate. Also, a certificate makes you sure about the authenticity and purity of your gems or metals like gold, silver etc. If you want to check the authenticity of the certificates then please click on the highlighted sections of the answer above, i.e. the laboratory names..
Quality is measured by 4C’s. I.e. Color, Clarity, Cut and Carat (Weight) of the stone.
Color: Color is usually undesirable in diamonds. Typically ratings will be alphabetical with the earlier letters of the alphabet having less color.
|D E F||Colorless|
|G H I J||Near Color|
|K L M||
Very Slightly Yellowish
|N O P Q R||
S T U V W X Y Z
Clarity: You will typically find ratings such as this
CLARITY ( Short Definition )
CLARITY ( Full Definition )
Very, Very Slightly Included
Very, Very Slightly Included
Very Slightly Included
Very Slightly Included
Cut: All gems are cut. The resultant dimensions of the cut stones vary. All dimensions are given as a percentage of the width at the girdle. There are a few accepted ideal cuts, which have all of the proportions within a few percentage points of an optimum mathematical model. This optimum model returns maximum light through the top of the stone, resulting in maximum brilliance. The measurement is
Carat: The weight of the stone, referred to in points in case of small stones
1 carat is 1/5 of a gram or 200 milligrams.
There are 100 points to a carat.
A 75 point stone is .75 carat.
1. Facet: any of the flat "sides" of the gem.
2. Table: On a brilliant cut stone...the top octagonal facet.
3. Girdle: The typically frosty white ring at the widest part.
4. Cutlet: The bottom point (actually facet) on a brilliant cut stone.
5. Pavilion: The portion of the stone below the girdle.
6. Crown: The portion of the stone above the girdle.
7. Diameter: Width of the gem as measured thru the girdle.
8. Fire: The quality of the gem that breaks reflected light into a colorful array.
9. Depth: Height of Gemstone from Cutlet to Table.
10. Brilliance: The quality of the gem that reflects light without changing it (also called sparkle).
11. Fluorescence: The characteristic of some gems to fluoresce certain colors under some light.
12. Natural: Usually found on the girdle. A small section was on the side of the raw gem. It appears as a slightly rough flat spot on the girdle.
13. Feather: A “crack” in a gem,appears as a white feather within the stone.
Ratti Vs Carat Watch This Video
To buy a Gift voucher:
Go down the home page and click on Gift Voucher under the Extras.
A page will open with a form Fill up the form with accurate details especially while giving the recipient.
Enter the amount and click on continue.
The gift voucher will be emailed to the recipient.
ashtiktrinkets.com introduces its new gift voucher service. A gift voucher is something that you can present to your near and dear ones, as a token of your affection. A gift voucher is like a money certificate which when you gift someone, he/she can use it while buying products from our online jewelry site by just entering the voucher code while purchasing.
Select the Gemstone of your choice and click Add to Cart / Buy Now.
Now go down the page and click on Add This Gemstone.
Options will appear under the box showing Gold and Silver Pendant and ring mounts.
Click on the one you want to buy for your gemstone, a separate box will open containing the details.
Complete the buying procedure by making the payment and checkout.
To get your ring size click on the mentioned in this sentence, it has been made bold for your convenience. After downloading the .pdf file, get a print out of the document. Take any existing ring of yours and put it on the size circles made on the paper, the one that matches is your ring size. After getting your ring size do mail it to [email protected] and with your order reference id, and we will make the ring as per your size.
Your jewelry can be kept looking new if you follow a few simple guidelines: Avoid contact with bleach, soap, perfume, cosmetics, hairsprays, etc. Also, take your jewelry off at night and store it in a jewelry box with compartments that keep pieces from rubbing against each other.
18 Karat gold is more pure, meaning it contains a higher percentage of gold. Pure gold is 24-Karat (24K), 18-Karat gold is 75% pure, and so on.
Percentage of Pure Gold
Fineness (BIS Hallmark)
We accept international orders at our website, as we have valued customers from all over the world, who regularly visit our website. To cater to our customers all over the world we have introduced our overseas order and delivery facility. We are happy to let you know that you can buy jewelry and gemstones from any corner of the world from our website. We will deliver it to your doorstep no matter wherever you are.
To check your order status.
Log in to enter your account.
Now go to my order.
Click on View your order history.
There you will get a full step by step follow up of the status of the order that you placed.
Any refund due by OnlineGemJewellery.in will be made in the following manner
CC Avenue (Credit Card, Debit Card, Net Banking): Your credit card account will be re-credited with the refund amount. You will get the amount in your account within fifteen (15) business days, after you have informed us that you want your purchase to be cancelled and the money to be refunded.
Bank Transfer (RTGS / NEFT): The refund amount will be deposited into your bank account within fifteen (15) business days after you have informed us that you want your purchase to be cancelled and your money to be refunded.
Cheque or Demand Draft: If you have made the purchase via cheque or demand draft, your amount will be refunded through a cheque within fifteen (15) business days after you have informed us that you want your purchase to be cancelled and your money to be refunded.
Returning an item that you have purchased from AshtikTrinkets.com is very easy. Just follow the steps given below.
Move down the page, and you will see the option Customer Pleasure.
Click on returns and a page with a form will open.
Fill up the form and click on continue.
Please make sure that you submit the form for return of your purchase within 7 (Seven) days from the date of delivery.
You purchase the product and save the reward point in your account.
You choose the gift list or Gift Voucher according to the point.
You mail our customer care and approve your chosen product or gift voucher.
After approval, your receipt of the product to registered address within 15 days or gift voucher amount will be adjusted in your next purchase.
After delivery if the product is found the defected company will not be responsible, contact product service provider or vendor.
|Reward Point||Gift Any One (Only India)||Cashback (India / International)|
|1000||1. Inverter (Su-Kam)
2. Mixer Juicer Grinder (Philips)
3. Hand Blender (Philips)
4. Oven Toaster Grills (Usha)
5. Gas Stoves (Prestige)
|Rs 10000 / $ 110|
|1500||1. Mobile Phone (MI)
2. TV (Samsung / LG)
3. Chimney (Kutchina)
4. Microwave Oven (Bajaj)
|Rs 15000 / $ 200|
|2000||1. Water Purifier (Aquaguard)
2. Air Cooler (Symphony)
3. Vaccum Cleaner (Eureka Forbes)
4. Washing Machine (LG)
|Rs 20000 / $ 280|
|3000||1. Air Condition (Voltas 1 Ton Window)
2. TV (LG 80cm 32 inch)
3. Dishwasher (IFB)
4. Refrigerator (LG)
|Rs 30000 / $ 350|
|4000||1. Laptop (HP)
2. iphone 6
|Rs 40000 / $ 500|
When you buy any product then you get some point in your product value, this point is called. REWARD POINT.
You apply Reward Point Gift or Gift Voucher after (15) fifteen days of the last purchase.