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Return And Exchange

In the event the Member has purchased a wrong ring size, the Company will resize the ring at free of cost. Members should make a re-sizing request within Seven (7 days) from date of delivery.

All courier and shipping costs will be borne by the Member while sending back the product for resizing to the company. And while sending it back to the customer the courier and shipping costs will be borne by the company.


ITEM

7 DAYS EXCHANGE

LIFETIME EXCHANGE

BUY BACK

Diamond

100% of Invoice value*

100% of Invoice value*

80% of Invoice value*

Gold (Gold Rate)

100% of Invoice value*

100% of Invoice value*
(Date of Approve*)

100% of Invoice value*
(Date of Approve*)

Gemstone

100% of Invoice value*

80% of Invoice value*

70% of Invoice value*

Fashion Jewellery
100% Invoice Value*
No
No


CONDITIONS FOR RETURN

a) All items must have the original security tag, label and certificate and must be returned in the same conditions as delivered by the Company.

b) Any item returned showing signs of wear or engraved, altered, resized (by anyone/entity other than the Company) or damaged in any other manner shall not be accepted for return.

c) Custom (customized jewelry) orders with engraving, special ring size etc. cannot be accepted for return, refund or exchange.

d) All requests for the return of product have to be placed within Seven (7 days) from the date of delivery and can be returned within 7 days only.

e) The customer can cancel the order within 1 hour after placing the order if he/she wish to after that no Cancellation request will be accepted.

 

NOTE: YOU CANCEL ORDER WITHIN 48 HOURS TIME OF THE PURSED OR NO RETURN REQUEST AFTER SEVEN (7) DAYS FROM DATE OF DELIVERY.